These Terms and Conditions (“Terms”) govern your use of the Expat Therapy Hub website at expattherapyhub.com (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

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Expat Therapy Hub (“ETH”, “we”, “us”, “our”) operates as an international therapist directory only. We do not provide therapy, assessments, counselling, diagnosis, treatment, bookings, payments, or clinical services of any kind.

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1. Nature of the Platform

1.1 ETH is a directory and publishing platform that allows independent mental health professionals (“Therapists”) to create profiles and be contacted directly by users.

1.2 ETH does not:

• provide therapy or mental health services;

• conduct assessments, consultations, or sessions;

• manage appointments, fees, or communications between users and Therapists.
   

1.3 Any relationship formed between a user and a Therapist is strictly between those parties alone.

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2. No Medical or Therapeutic Advice

2.1 Content on the Website (including profiles, articles, podcasts, or external links) is provided for general informational purposes only.

2.2 Nothing on the Website constitutes medical, psychological, psychiatric, or therapeutic advice.

2.3 You should always seek appropriate professional advice directly from a qualified practitioner before making decisions relating to your mental health.

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3. Therapists

3.1 Therapists listed on ETH are independent practitioners and are not employees, agents, or partners of ETH.

3.2 ETH may request proof of identity, address, qualifications, or professional registration from Therapists for verification purposes only.

3.3 Verification does not:

• constitute accreditation or endorsement;

• guarantee competence, suitability, or outcomes;

• replace a user’s responsibility to conduct their own due diligence.
  3.4 Therapists are solely responsible for:

• the accuracy of their profiles;

• compliance with applicable laws and professional regulations;

• handling any personal data they receive directly from users.
   

4. Users
4.1 You must be at least 18 years old to use the Website.
4.2 You are responsible for:

• verifying the suitability of any Therapist;

• all communications and arrangements made off the Website;

• your decisions following contact with a Therapist.

4.3 ETH does not monitor or record communications between users and Therapists.

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5. Third-Party Links and Content

5.1 The Website may contain links to third-party websites, podcasts, articles, or resources.

5.2 ETH is not responsible for the content, accuracy, availability, or privacy practices of third-party sites.

5.3 Accessing third-party content is done entirely at your own risk.

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6. Intellectual Property

6.1 All Website content (excluding Therapist-provided content) is owned by or licensed to ETH.

6.2 You may not copy, reproduce, distribute, or exploit any content without prior written consent.

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7. Limitation of Liability

7.1 To the fullest extent permitted by law, ETH excludes all liability for:

• any interaction between users and Therapists;

• any advice, services, or outcomes arising from contact with a Therapist;

• any loss, damage, or harm (direct or indirect) resulting from use of the Website.

7.2 ETH makes no warranties regarding the availability, accuracy, or suitability of the Website or any listings.

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8. Indemnity

You agree to indemnify and hold harmless ETH from any claims, losses, liabilities, damages, or expenses arising out of:

• your use of the Website;

• your interactions with Therapists;

• any breach of these Terms.

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9. Suspension and Termination

ETH reserves the right to suspend or terminate access to the Website at its discretion, including where these Terms are breached.

 

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which forms part of these Terms.

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11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website constitutes acceptance of the updated Terms.

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12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

You agree that the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms or use of the Website.

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3. Contact

If you have any questions about these Terms, please contact:

📧 support@expattherapyhub.com

📍 Registered address: 40 Burns Road, London SW11 5GX